Refund & Cancellation Policy

Last updated: 2026-10-09

Before payment is verified

You can cancel your order at any time before we verify a payment for it, at no cost. Just contact us using the details in the footer.

After payment is verified / production started

Because every order is custom-printed to your design and specifications, once payment is verified and production has started, orders generally cannot be cancelled or refunded — the shirts are made specifically for you and cannot be resold.

Defective or incorrect orders

If your order arrives with a genuine production defect, or doesn't match the design/specs you approved, contact us with photos as soon as possible — we'll review it and offer a reprint or partial refund as appropriate on a case-by-case basis.

How to request a review

Contact us using the details in the footer with your order number and a description (and photos, if relevant) of the issue.